Primo Home Phone
Primo Home Phone is a product based on VoIP (Voice over IP) technology and runs over your Primo internet connection, it is a great alternative solution for that expensive and noisy traditional copper ‘land line’.
You don’t need a special phone to operate VoIP, but you will need a Primo Fritzbox router* which is included with your internet connection, your phone handset plugs directly into the router. If you don’t have a phone number to transfer, we can randomly generate one for you for free!
Primo phone may not be suitable for everyone as there are some limitations. For medical alarms, EFTPOS or monitored building alarms talk to your provider before changing. Internet connections require power. In the event of a power failure, these services along with your Primo phone (including cordless powered phones) will not be available, including access to emergency services. See information regarding 111 Code below.
Primo Phone for Fibre.
120 mins of FREE national calls
2000 mins of FREE local calls
Caller ID, Call Waiting, Call Diversion, Voicemail & More
Add Primo Phone to your Primo Fibre broadband connection for
$10/month
Add Primo Phone
Primo Phone for Wireless.
120 mins of FREE national calls
2000 mins of FREE local calls
Caller ID, Call Waiting, Call Diversion, Voicemail & More
Add Primo Phone to your Primo Wireless broadband connection for
$15/month
Add Primo Phone
Keep Your Number.
We are able to port your current phone number over so that when switching from your current provider you won’t have to change anything or tell anyone!
$25Transfer fee
Toll Call Rates
Because our phone uses the internet we have really cheap toll calls both national and international.
Toll Call Rates
*If you have an newer Primo router and want to add Primo Phone, you could purchase an ATA for $150.
0900 numbers are not supported, remember to add your area calling code for local calls, your details will not be published in the phone book unless you want them to be, tell us here.
Is there someone in your household that is at particular risk of requiring 111 emergency services?
Before setting up a Primo Phone voice service talk to us about what to do in a power outage.
For more information about the Commerce Commission 111 Contact Code read here.
Looking for Primo Mobile Plans? Click/Tap here