About Us

We are Primo.

Based in Taranaki, we’re bringing Ultrafast Broadband Services and Mobile Phone Plans to businesses, homes, farms and schools, so you can work, play and do more at the same time.

Why you should connect with Primo…

  • We have our own local wireless network which delivers broadband speeds like no other.
  • We can provide you with the right broadband solutions for your home and/or business needs.
  • Our broadband services are more reliable – Our ultrafast broadband is backed up by our own local ultrafast wireless network. This redundancy feature is highly recommended for businesses as it reduces your risk of downtime and lost productivity.
  • We can set up multiple connections for offices at different sites. Our broadband will help to improve connectivity between sites and staff who work from home.
  • Our local team will give you free technical phone support and fantastic customer service.

What sets us apart from the other Telcos is that we’re 100% Taranaki owned and operated, and we have a team who cares about making sure you get the best broadband solutions for your home or business.

How it all started…

Primo was established in 2006 to provide wireless broadband services to remote Taranaki communities. It now provides both wireless and ultrafast broadband services (UFB) to thousands of business and rural customers in Taranaki.

Initially Primo was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building Primo’s network from the ground up. As a result, Primo’s customers are now enjoying the full benefits of connecting to Taranaki’s only locally owned and operated Ultrafast wireless network.

Since incorporating the business in 2008 Primo has been growing rapidly which is down to our superior high speed broadband solutions, the high level of customer service we provide and the drive of the people behind the business.

The Primo Team

Management Team

Matthew Harrison
Matthew Harrison
Managing Director
Kelly Ellis
Kelly Ellis
The Hunter Gatherer

Team Leaders

Shaun du Plessis
Shaun du Plessis
The Leader of the Pack
Andrew Gernhoefer
Andrew Gernhoefer
The Erection Specialist
Talor Green
Talor Green
Lord of the Pings
Brett Healy
Brett Healy
The Professor

Installer Team

James Crofskey
James Crofskey
The Broadband Bogan
Joshua Cook
Joshua Cook
The Gigabit Gladiator
Aaron McCallum
Aaron McCallum
The Signal Sensei

Customer Success Team

Zoe Rook
Zoe Rook
Miss Moneypenny
Callum Glennie
Callum Glennie
The Concierge
Jason Leef
Jason Leef
The Customer Care Bear
Anthony Finnerty
Anthony Finnerty
The Chief of Veggie Bytes
Jackson May
Jackson May
The Percussive Problem Solver
Alice Glasgow
Alice Glasgow
Front of House
Mark Jackson
Mark Jackson
Business Development

Network & Systems Team

Hanan Pillette
Hanan Pillette
Systems and Security Administrator
Sam Adlam
Sam Adlam
The Network Nerd

Marketing & Sponsorships Team

Jasmine Harrison
Jasmine Harrison
The Fairy Godmother
Craig Macdonald
Craig Macdonald
The Pixel Wrangler

Site Crew

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Lee Diamond
Lee Diamond
The Mischievous Monkey
Dan Suhr
Dan Suhr
Site Team Technician

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