Brett Healy

The Professor

Brett Healy.

Brett Healy

The Professor.

As our Customer Success Team Leader, Brett’s all set to champion our team, ensuring our customers always experience unparalleled support.

In school, Brett’s affinity for Linux and Unix landed him a work experience with an Auckland-based IT firm. After this invaluable stint, he relocated to New Plymouth, working with various local companies before embracing the opportunity at Primo, a decision he wholeheartedly relishes.

What energizes Brett each day is the exceptional team he collaborates with. He asserts, “This team isn’t just cool; it’s downright awesome.” He’s particularly passionate about Primo’s “Primo It Forward” initiative, a testament to our commitment to community and connection.

Driven by the ever-evolving world of tech, Brett can’t imagine life without the conveniences of home automation, showcasing his penchant for a seamlessly tech-integrated lifestyle.

Now rooted in Primo, Brett looks forward to optimising systems for an even better digital experience for all.

Brett’s Team.

Customer Success Team.

Zoe Rook
Zoe Rook
Miss Moneypenny
Callum Glennie
Callum Glennie
The Concierge
Jason Leef
Jason Leef
The Customer Care Bear
Anthony Finnerty
Anthony Finnerty
The Chief of Veggie Bytes
Jackson May
Jackson May
The Percussive Problem Solver
Alice Glasgow
Alice Glasgow
Front of House
Mark Jackson
Mark Jackson
Business Development

Talor Green

Lord of the Pings

Talor Green.

Talor Green

Lord of the Pings.

Talor Green is Primo’s senior network engineer.

He and his family moved to Taranaki from Tauranga, and he brings plenty of expertise from his time working with wireless internet providers on the eastern coast.

Originally from Turangi, Talor’s job at Primo is to make sure everything keeps working. If gear fails, or the weather tries its best to break the network, he’s there to keep it going.

Apart from his internet expertise, he also brought over his wife Eveline and their two daughters and they’ve settled in nicely.

He says as a bit of a tech-head, he enjoys working at Primo.

“The network has been built the right way. And for me, tech wise, this is like a kid going to Disneyland.

“Everything’s next level and Primo’s got all the toys!”

Talor’s Team.

The Primo Network Team.

Hanan Pillette
Hanan Pillette
Systems and Security Administrator
Sam Adlam
Sam Adlam
The Network Nerd

Andrew Gernhoefer

The Erection Specialist

Andrew Gernhoefer.

Andrew Gernhoefer

The Erection Specialist.

Joining the Primo family in May 2014 Andrew’s main role at Primo is site maintenance and construction.

He’s often the guy who is out in the small hours and awful weather keeping our customers online when a
technical issue may have arisen.

As team leader Andrew and his crew really enjoy the variety of work and being able to get out and about to
different sites around the region.

Outside of work, Andrew spends a lot of time baking for his family and kids. And if he wasn’t with the Primo
team, he’d probably be a fabulous chef somewhere, so we consider ourselves extremely lucky to have him.

Andrew’s Team.

Primo Site Team.

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Lee Diamond
Lee Diamond
The Mischievous Monkey
Dan Suhr
Dan Suhr
Site Team Technician

Shaun du Plessis

The Leader of the Pack

Shaun du Plessis.

Shaun du Plessis

The Leader of the Pack.

Shaun joined the Primo team at the beginning of June 2014 and now leads the growing team of technicians who install Primo all over Taranaki.

Although Shaun says he loves his job because of our great team, we know it’s actually because some really nice customers make him coffee while if he’s out and about (and he thanks you all very much!).

Born and bred in New Plymouth, Shaun is proud of working for a locally owned and operated company and believes Taranaki is a special place (“Where else in the world can you Snowboard in the morning and surf till you can’t see anymore?”).

What most people don’t know about Shaun is that he’s a closet photographer and spends most weekends traveling around the region taking amazing photos.

Shaun’s Team.

Installer Team.

James Crofskey
James Crofskey
The Broadband Bogan
Joshua Cook
Joshua Cook
The Gigabit Gladiator
Aaron McCallum
Aaron McCallum
The Signal Sensei

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