How to contact us to find more information or to raise an issue

You can request more information by emailing helpdesk@primo.nz or phoning us on 0800 123 774

NZ Relay is an excellent service to help deaf, hearing impaired, blind or speech impaired persons with critical information.

To raise a complaint or file a dispute, Follow The link below for our Complaints Policy & Procedure, and a feedback form to contact us directly.

www.primo.nz/complaints-policy-procedure

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