Getting Primo Fibre installed at your property?
Free installation with 12 month contract
▶ Router included*
▶ Early disconnection fee applies – this is the monthly plan x the number of months remaining on the contract which includes the 30 day notice period^
Subsidised installation with no contract – $149
▶ Router included with $5/month rental fee*
▶ Early disconnection fee applies – this is the monthly plan x the number of months remaining on the contract which includes the 30 day notice period^
Installation with no contract – install $POA
▶ Router included with $5/month rental fee
▶ No early disconnection fees apply, 30 days notice required.
Moving in to a property where Primo Fibre has already been installed?
Connection with standard 12 month contract – FREE
▶ Router included*
▶ Early disconnection fee of $149 applies with 30 days notice required
Connection with no contract $149
▶ Router included with $5/month rental fee
▶ No early disconnection fees apply, requires 30 days notice
Primo provides free technical and fault finding support for all Primo gear, however where a fault is found to have been caused by the customer, and/or a technician is called to site, we reserve the right to charge for the call out and any equipment replaced.
*when the contract ends, router rental of $5/month applies, can resign with standard 12 month contract. Router courier fee $20 or picked up from our office
^The option to transfer your contract when moving house is unavailable for Fibre installation contracts.