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Key Benefits of Fibre Broadband

We provide the router and will connect you for FREE with all new 12 month signups!
Fibre broadband connections are high quality with a low latency.
You get speed, performance, and reliability all rolled into one service.
Improved Wide Area Network (WAN) connectivity across multiple sites.
Improved information sharing, and tools across multiple sites.
Cloud computing and Software as a Service (SaaS) applications.
IP telephony to deliver improved integration of voice communications.
High definition video conferencing across multiple sites/companies.
One free fixed/static IPv4 IP address for servers, VPN’s, etc.

Our multi-skilled team can offer you a range of custom or out of the box solutions to enable you to make the most of our business communication tools.  Contact us to see how we can help your business.

Brett Healy

The Professor

Brett Healy.

Brett Healy

The Professor.

As our Customer Success Team Leader, Brett’s all set to champion our team, ensuring our customers always experience unparalleled support.

In school, Brett’s affinity for Linux and Unix landed him a work experience with an Auckland-based IT firm. After this invaluable stint, he relocated to New Plymouth, working with various local companies before embracing the opportunity at Primo, a decision he wholeheartedly relishes.

What energizes Brett each day is the exceptional team he collaborates with. He asserts, “This team isn’t just cool; it’s downright awesome.” He’s particularly passionate about Primo’s “Primo It Forward” initiative, a testament to our commitment to community and connection.

Driven by the ever-evolving world of tech, Brett can’t imagine life without the conveniences of home automation, showcasing his penchant for a seamlessly tech-integrated lifestyle.

Now rooted in Primo, Brett looks forward to optimising systems for an even better digital experience for all.

Brett’s Team.

Customer Success Team.

Zoe Rook
Zoe Rook
Miss Moneypenny
Callum Glennie
Callum Glennie
The Concierge
Jason Leef
Jason Leef
The Customer Care Bear
Anthony Finnerty
Anthony Finnerty
The Chief of Veggie Bytes
Jackson May
Jackson May
The Percussive Problem Solver
Alice Glasgow
Alice Glasgow
Front of House
Mark Jackson
Mark Jackson
Business Development

Aaron McCallum

The Signal Sensei

Aaron McCallum.

Aaron McCallum

Installer.

Before joining Primo, Aaron was on an exhilarating journey as the owner of Paper Plus Hawera.

However, his adventurous spirit and desire to get into the outdoors led him to trade ink and toner for the internet and technology as a Primo installer.

When he’s not busy crafting connections in the digital realm, Aaron is a devoted fam bam man with an unstoppable team of 5 sons and a partner in crime, Jen.

Aaron loves to revel in the outdoors tramping, mountain biking and capturing moments through the lens of a camera.

Jackson May

The Percussive Problem Solver

Jackson May.

Jackson May

The Percussive Problem Solver.

He’s a man of many parts, having been a barber for 10 years after leaving New Plymouth Boys High.

He’s also had a stint in the music retail sector which is handy as he’s also a drummer – his current band, Gatekeepers, has an album out.

After a stint across the ditch cut short by the pandemic, he’s glad to be home in New Plymouth and helping out anyone calling Primo’s help desk. And in his spare time, he notches up some quality time with computer gaming.

Talor Green

Lord of the Pings

Talor Green.

Talor Green

Lord of the Pings.

Talor Green is Primo’s senior network engineer.

He and his family moved to Taranaki from Tauranga, and he brings plenty of expertise from his time working with wireless internet providers on the eastern coast.

Originally from Turangi, Talor’s job at Primo is to make sure everything keeps working. If gear fails, or the weather tries its best to break the network, he’s there to keep it going.

Apart from his internet expertise, he also brought over his wife Eveline and their two daughters and they’ve settled in nicely.

He says as a bit of a tech-head, he enjoys working at Primo.

“The network has been built the right way. And for me, tech wise, this is like a kid going to Disneyland.

“Everything’s next level and Primo’s got all the toys!”

Talor’s Team.

The Primo Network Team.

Hanan Pillette
Hanan Pillette
Systems and Security Administrator
Sam Adlam
Sam Adlam
The Network Nerd

Anthony Finnerty

The Chief of Veggie Bytes

Anthony Finnerty.

Anthony Finnerty

The Chief of Veggie Bytes.

One of the voices you’ll hear if you call the Primo Customer Success Team is that of Anthony Finnerty.

He joined Primo in February 2022 as our front of house person, and is now fulltime into help-deskery, making sure connections are working and troubleshooting any issues with customers.

A local through and through and from a large family (he has seven younger siblings) he studied at WITT, doing a diploma in Information Technology. After graduating he spent some time doing forensic-level car grooming till he landed the job at Primo. So not only can he reconfigure your router, he can give you some good tips on getting some of the weirder stains out of carpets.

He’s enjoying the customer service side at Primo.

“Sometimes people have been trying for a while to get decent Internet and it’s nice to be able to give then a ‘yes’, for a change, instead of the ‘no’ they’ve been getting.”

Outside of Primo hours Anthony spends time with his partner and stepchild doing walks around Taranaki, particularly the ones with a waterfall along the way. All the family are vegetarians, and they have a habit of collecting rescue animals, currently having two dogs and a cat.

Joshua Cook

The Gigabit Gladiator

Joshua Cook.

Joshua Cook

The Gigabit Gladiator.

Joshua Cook is one of the specialised generalists that Primo has to install its wireless internet around Taranaki. 

He has a mix of good practical trade skills, coupled with the IT networking and programming skills he picked up through eCampus and LinkedIn Learning. 

Stratford born and raised, Josh joined Primo in March, 2022, after working for 10 years at ANZCO Goods in Eltham.  

Apart from the IT training, he also had some electrical work experience, which is also handy in working out how to get cables, and signals, into a house and through to the router. 

He enjoys hitting the roads and getting to some of the more remote, beautiful places. Places few Taranakians see! 

Matt Harrison elected to the board of TUANZ

Matt Harrison elected to the board of TUANZ

Matt Harrison elected to the board of TUANZ

Taranaki wireless broadband pioneer Matt Harrison has been elected to the board of TUANZ, the influential tech users industry group.

As one of two new regional members of the board of 10, Harrison says his “somewhat surprising election” reflects the new importance TUANZ is placing on making sure rural New Zealanders are included in its goal of making New Zealand one of the top 10 digital countries worldwide by 2030.

The election has come as a surprise for Harrison, the managing director of Primo. He says he was up against 15 other strong candidates from the telco industry, almost all of whom were from large companies in the main centres. He says being a regional internet provider and an advocate for rural users may have swung the vote his way. “This shows me that there is strong support from the whole industry for what we are doing at Primo in providing connections to rural people who would otherwise miss out on having a quality internet link.”

Harrison and his team at New Plymouth-based Primo have created a wireless network around Taranaki which gives affordable broadband access to many of the remotest farms and communities and now has more than 4500 customers. He says getting people access to the Internet is vital for the whole country and reflects his love of technology and the opportunities it creates.

“I have turned my passion and thirst for bringing new technology and ideas to life while working to close the rural and urban digital divides in Taranaki and I have been a big supporter for this happening all around New Zealand. “We have built literal digital highways into the heartland of Taranaki, and we have seen the very real boost this has given to people.”

Harrison, who lives on a rural property in Lepperton with partner Jasmine and his three young daughters, says he has a good insight into the challenges of getting the internet into rural homes, as well as the many opportunities it offers.