The Equipment

All equipment supplied to you during the installation remains either the property of PrimoWireless Ltd or the Local Fibre Company (LFC).

The router supplied remains the property of Primo. Primo will manage the router, and configuration changes can only be performed by Primo.

Primo gear supplied may be pre-loved, this is our way to reduce, reuse and recycle.

Primo will supply a replacement if your router fails unless you are found to be at fault, in which case you will be charged for the replacement.

A $199 charge will be added to your final account if your router is not returned within 14 days should you choose to disconnect from Primo.

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