Primo - Connecting Taranaki - VDSL

Business VDSL Plans

Increase your broadband speed and productivity with our VDSL

We're a Regional Service Provider for VDSL and we're connecting Taranaki businesses so you can have access to faster broadband, like no other. 

  • Do more online at the same time.
  • Work, play, stream and download without waiting around!
  • Free technical support from our local, friendly team.
  • Redundancy - our service can be backed up by our own wireless network, so if VDSL network goes down, you'll still have a connection!


To check if you can get VDSL phone us on 0800 123 774

We provide the router and will connect you for FREE with all new 24 month signups!

Call us on
0800 123 774
to get connected
to Primo!

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Go100 - 70/10


100gb data

Up to 70Mbps download

Up to 10Mbps upload


GoMassive - 70/10


Unlimited data**

Up to 70Mbps download

Up to 10Mbps upload


Advertised plans effective from 1 November 2016.

* All prices are the monthly charge in NZD and exclude GST. Terms and conditions apply and can be downloaded from here.

Quoted speeds are "peak" speeds and are not guaranteed. Actual speeds will depend on factors such as time of day, location, internet congestion etc. The service is best-effort.

**Business unlimited plans have a fair use policy, please see our Terms and Conditions for more information.

Our Standard Terms and Conditions (STC's) apply to all services supplied by Primo and therefore once supplied, are agreed to by the Customer (you).

  • Key Benefits of VDSL For Business Open or Close
    • We provide the router and will connect you for FREE with all new 24 month signups!
    • VDSL Broadband connections are high quality with a low latency.
    • You get speed, performance, and reliability all rolled into one service.
    • Improved Wide Area Network (WAN) connectivity across multiple sites.
    • Improved information sharing, and tools across multiple sites.
    • Cloud computing and Software as a Service (SaaS) applications.
    • IP telephony to deliver improved integration of voice communications.
    • High definition video conferencing across multiple sites/companies.
    • One free fixed/static IPv4 IP address for servers, VPN's, etc.
  • Installation Cost Open or Close
    • Free connection with 24 month contract

    Router included*
    Early disconnection fee of $299 (ex GST) applies - moving business? Contact our helpdesk for further information about reconnecting

    • Connection with no contract - $299.00 (ex GST)

    Router included with $5/month rental fee


    PrimoWireless provides free technical and fault finding support for all PrimoWireless gear, however where a fault is found to have been caused by the customer, and/or a technician is called to site, we reserve the right to charge for the call out and any equipment replaced.

    Router courier fee $15 or picked up from our office.

    *when contract ends, router rental of $5/month applies

  • Over Usage Open or Close

    We don't slow you down when you reach your data cap, it's always ultra-fast and we have a super low over usage cost of only $1.00 per GB (incl GST).

  • The Equipment Open or Close

    The router (and any other equipment) supplied remains the property of PrimoWireless.  Primo will manage the router, and configuration changes can only be performed by Primo.  Primo will supply a replacement if your modem fails unless you are found to be at fault, in which case you will be charged for the replacement.

    A $199 (ex GST) charge will be added to your final account if your router is not returned within 14 days should you choose to disconnect from Primo.

  • Technical Support Open or Close

    We supply and manage business grade routers to improve connection management ensuring a consistent service experience for your business.

    Business customers also receive priority technical support as well as access to our afterhours emergency fault service.

    We are available by phone during our business hours; which are 9am - 5:30pm weekdays.

    You can also contact us by email 24/7, 365 days a year.

    Business After Hours

    We provide a free emergency business after hours calling service.  This service is only free to customers paying for business or corporate plans*.

    Selecting this option on our 0800 123 774 phone service will direct you to an on call technician. 


    *For avoidance of any doubt, the emergency after hours calling service is not free to 'businesses' who pay for a residential plan.


Contact Primo

Technical Support:

Account Queries:

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday. (Closed on all Public Holidays)

After Hours Helpdesk Support

Feedback and Concerns