We have heard all of the problems! Do any of these sound familiar?
Is there someone in your household that is at particular risk of requiring 111 emergency services?
Before setting up a Primo voice service talk to us about what to do in a power outage. For more information about the Commerce Commission 111 Contact Code read here.
Primo Phone is a product based on the newest VoIP (Voice over IP) technology and it is a great alternative solution for that expensive and noisy traditional copper 'land line' offered by the big telcos.
Now here's the best bit, as Primo Phone runs over your Primo internet connection the price per month per line is only $15.00. This price includes free calling locally for 2000 minutes and nationally for 120 minutes, after this our toll rates apply (0900 numbers are not supported).
Also included for free are voicemail, caller ID, call diversion and call waiting.
Please click here to download a price list for our toll call and mobile phone rates.
You don't need a special phone to operate VoIP, but you will need a Primo Fritzbox router, these are now included with your internet connection. If you have an older router and want to add a phone, you could purchase an ATA for $150.
There is a number porting fee of $25.00 per number to keep your existing numbers from your old provider, this fee is waived if you do not have one and we randomly generate you a number.
As your RBI phone runs over your Primo RBI internet connection the price per month is only $20.00. This price includes free calling to landlines locally and nationally^ mobile and international calling charges apply.
Please click here to download a price list for RBI toll call and mobile phone rates.
Caller ID is included for free, and you can also add on voicemail for $7.00, call diversion and call waiting for $4.00 each per month.
You don’t need a special phone to operate RBI phone, just plug your normal phone into the RBI modem.
You can keep your existing number and this can be ported over for free. Otherwise a new number will be generated for you.
Your modem only supports a single phone line, but you can use multiple DECT phones to share your connection – plug the main DECT base unit into your modem.
Do you call Australia lots? Then our Aussie Add-on could be for you – for $25.00 per month you can call landlines in Australia as many times as you like for up to 2 hours^ at a time!
What about the rest of the world? Then try the International add-on for $40.00 per month, calling to landlines in over 100 countries* as many times as you like for up to 2 hours^ at a time!
^ 2 hour calling cap applies then you are charged by the minute – so hang up before 2 hours and ring them back for free!
* including Argentina, Australia, Belgium, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, UK and USA + loads more!
All prices include GST