Is there someone in your household that is at particular risk of requiring 111 emergency services?
Before setting up a Primo voice service talk to us about what to do in a power outage.
For more information about the Commerce Commission 111 Contact Code read here.
Primo Phone is a product based on VoIP (Voice over IP) technology and runs over your Primo internet connection, it is a great alternative solution for that expensive and noisy traditional copper 'land line'.
You don't need a special phone to operate VoIP, but you will need a Primo Fritzbox router* which is included with your internet connection, your phone handset plugs directly into the router.
120 mins of FREE national calls
2000 mins of FREE local calls
Caller ID,
Call Waiting, Call Diversion,
Voicemail & More
Because our phone uses the internet we have really cheap toll calls both national and international.
Download a list of toll call rates below...
We are able to port your current phone number over so that when you switch from your current provider you won't have to change anything or tell anyone!
Technical Support: helpdesk@primo.nz
Physical Address: 123 Molesworth Street, New Plymouth, 4312
Postal Address: PO Box 6, Inglewood, 4347
Our normal office hours are:
9am till 5:30pm, Monday to Friday. (Closed on all Public Holidays)